Fujisawa, in the Shonan area of Kanagawa, is another municipality where Japan Care Concierge's parent operator works. JCC is run by Cross Heart, the care brand of Social Welfare Corporation Shinkou Fukushikai (社会福祉法人 伸こう福祉会), whose Kanagawa operations include Fujisawa. So local coordination here is real, not remote.

As everywhere in Japan, care runs on the national long-term care insurance system. The local difference in Fujisawa is the front door, and it is genuinely distinct. The city does not call its first-contact centers by the usual generic name. Fujisawa's community comprehensive support centers (地域包括支援センター) are branded ikiiki support centers (いきいきサポートセンター). If you search for the standard term you may miss them, so this is worth knowing before you start. The city runs 19 of these across a base of 13 districts, with the higher-population areas of Kugenuma, Tsujido, and Fujisawa each having two, plus branch offices in the Zengyo, Rokue, and Shonan-Oba districts. As in other cities, the center that handles your case is determined by your parent's home district, so the first move is to match the address to the right ikiiki support center.

Each center is staffed by a team that typically includes a senior care manager (主任ケアマネジャー), a certified social worker (社会福祉士), and a public health nurse (保健師). That mix is the point of these centers: a medical-leaning question, a welfare or benefits question, and a care-coordination question can all be handled by the same office. For most families the path is a call to the assigned ikiiki support center, an assessment, and a care-needs certification (要介護認定) to start services.

For a foreign family, the obstacle is the same as elsewhere in Kanagawa: the centers operate in Japanese, and the local naming alone can be confusing. Kanagawa Prefecture runs a foreign-resident consultation service in many languages including English for general orientation, but it does not do care planning, and it will not know which of Fujisawa's centers covers your parent's street.

That is where JCC helps. We identify the correct ikiiki support center for your parent's Fujisawa address, prepare you for the assessment, and translate what the team proposes and what it costs. Because the operator works in Fujisawa, this is on-the-ground help: we can compare home-care coordination with facility options in the Shonan area rather than guessing. If your parent lives in Fujisawa and you are overseas, we run the process online and act as your local contact.

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