Can foreigners use elderly care services in Japan?
Eligibility depends on residence status, insurance enrollment, municipality, care needs, and local procedures. We help clarify the right path for each case.
Operated by Cross HeartFAQ
Questions families often ask before the first consultation.
These answers are general starting points. The right path depends on residence status, municipality, care needs, timing, and family structure.
Can you support families who live outside Japan?
Yes. The first consultation can be online, and support can focus on information gathering, local coordination, and family reporting.
Is this a medical or care provider service?
No. Japan Care Concierge is a coordination and navigation service. We help families understand options and communicate with appropriate providers.
Can you introduce care facilities or home-care providers?
We can help organize options and communication. Any final provider choice remains with the family and should be based on direct terms, availability, and fit.
Do you provide emergency response?
No. Emergency medical or safety situations should be handled through local emergency services. Our role is planning, navigation, and coordination.
Contact
Start with a free 30-minute consultation.
Share the situation, location, and decision you are facing. We will help identify the most practical first step.