Who publishes this site.

Japan Care Concierge is operated by Cross Heart, part of the Shinkou Fukushikai group, a welfare organization operating elder-care services in Kanagawa. Articles and guides are prepared and reviewed by the Japan Care Concierge team, drawing on the operating group’s day-to-day elder-care field experience and on official public sources. Details about the operator are on the About page.

How content is researched and sourced.

System explanations are based on official primary sources: the Ministry of Health, Labour and Welfare, official law translations, and municipal public information. Each article lists its official references at the end. Because implementation, subsidies, and availability differ by municipality, we describe national rules in general terms and say so explicitly rather than presenting one municipality’s practice as universal.

Dates are real.

The publication date on every article is the date it actually went live, and an update date is added only when the substance of an article changes. We do not backdate, postdate, or rotate dates for search-engine purposes. Structured data and the sitemap carry the same real dates shown on the page.

Quality checks before publishing.

Every deploy runs automated checks across the built site: metadata length and uniqueness, duplicate titles and descriptions, structured-data validity, duplicate FAQ questions, broken internal links, and language-alternate consistency. Content that fails these checks does not ship.

What our content is not.

Nothing on this site is medical, legal, tax, or individual care advice. Medical judgments belong with physicians, legal judgments with licensed professionals, and care decisions with the people involved and the professionals who can see the specific situation. Our articles exist to orient, so that those conversations start from a clearer picture. We also accept no referral commissions from facilities or providers, so no article exists to steer readers toward a paying provider.

Corrections.

If you find an error, write to [email protected] with the article URL. We review reports against primary sources, correct what is wrong, and mark the article with the update date. Substantive corrections are not silent.