Book a Consultation

Start with a practical first conversation

The default route when you are not sure which box the question fits. 30 minutes, free, and nothing becomes billable until you approve a written scope and fee.

First consultation

What to include

Who needs support, and the city in Japan they live in or plan to move to.
What the concern is, in one sentence.
Who the decision makers are and where they are located.
Any date already fixed: a discharge, a flight, an appointment.

After you send

Reply in two days

We read your message and send back the first items to check and the order to cover them in the free 30-minute call. Replies go out within two business days.

Missing facts only

We ask only for what is missing: the city where the person lives, any fixed deadline such as a discharge date, and whether a care-need certification has been applied for.

Scope and fee letter

If ongoing support fits, we send a written scope. It covers what we do and do not do, the fee, and how often we report. Nothing is charged until you agree to it.

When the question is still vague

Many families reach out unsure whether the question is about care, medicine or housing. Sorting that is what the first 30 minutes are for. If a public office or another professional is the right answer, we say so and tell you which office to call.

What happens after you send

We aim to reply within two business days with the situation organized, the gaps flagged, and consultation times proposed around your time zone. Nothing becomes billable until you approve a written scope and quote after the free consultation.