After certification this is your day-to-day partner, building the plan and booking the providers, and the service costs you nothing. They work in Japanese, so a distant family needs either a bilingual relative on calls or an interpreter arranged. You can request a change if the fit is poor. The common error is treating them as a passive scheduler; brief them clearly on what the parent needs and they steer the whole plan.
Read more: What a care manager does
Related terms
- ケアプラン（care plan）— care plan
- 地域包括支援センター（chiiki houkatsu shien center）— community support center
- 要介護認定（youkaigo nintei）— care-need certification
Where to go next
This word will come back at the home assessment or in the first care plan. The full Japanese elder care glossary holds 52 terms, and the long-term care insurance guide shows where each one sits in the process.
If you would rather someone handled the Japanese side, our care navigation service does that, and the first consultation is 30 minutes and free. Definitions here are general orientation and rules vary by municipality; see our editorial policy or contact us with your situation.