Insurance gap
Why visitors are excluded
Japan's long-term care insurance (kaigo hoken) is a residents' system, so an older traveler on temporary visitor status cannot use it. Article 9 of the Long-Term Care Insurance Act makes a person an insured member only with an address (jusho, 住所) in the municipality, and only if the person is 65 or older, or is 40 to 64 and enrolled in a medical insurance plan.
Two other laws and an MHLW Q&A explain why a visitor falls outside. The Immigration Control Act (Article 19-3) leaves out people granted three months or less, and people with the temporary visitor status, from those who receive a residence card. The Basic Resident Registration Act (Article 30-45) puts a foreign national on the resident register only when the person has an address in the municipality and belongs to a listed category, which includes mid- to long-term residents (chuchoki zairyusha, 中長期在留者). A temporary visitor is not in that group.
The Ministry of Health, Labour and Welfare (MHLW) explains what an address means in a Q&A of February 27, 2026. It concerned staff of the 2027 horticultural expo and their families, who came for a fixed period and had declined national health insurance in writing. MHLW said a municipal register entry does not settle the point, because the address the insurance requires is the base of a person's life, judged from the facts of living there together with the person's intention. It treated them as not insured. That Q&A is about expo staff, not tourists, but a holiday of one to three months is further from a base of life than a fixed posting, so do not expect a visitor to qualify.
Two consequences follow for a family. A care-needs certificate from the home country has no standing here, because certification under Article 27 is open only to an insured person who applies to the municipality. And covered services are paid to certified insured persons (Article 41), so the family pays the helper directly.
Edge cases
Some situations are written down. MHLW's 2012 Q&A, republished in its 2026 circular, says a foreign national who entered on Designated Activities for receiving medical care, or for looking after the daily life of such a patient, does not become an insured member.
The same Q&A, answering a question about statuses such as entertainer and dependent, lets an insurer treat a person given three months or less as insured when the person is expected to stay longer than three months. MHLW's earlier note says this follows the national health insurance rule. That rule leaves out temporary visitors and holders of the leisure long-stay status (Enforcement Rule of the National Health Insurance Act, Article 1), so we would not plan around it for a visit. The municipality decides each case.
A holder of the long-stay status for leisure receives a residence card and can register an address, so that case differs from a visitor's. MHLW's Q&As name the medical-treatment status, not this one. Ask the long-term care insurance desk of the city where you would live. Our guides to the long-stay visa for retirees and the 90-day limit explain who falls where.
Cost drivers
Private visiting care has no public price list, so this guide gives no yen figures. Providers set their own fees, and the table lists what moves them. Each row is a question to put to a provider, and the answers should arrive in writing.
| Item | What to ask |
|---|---|
| Minimum visit length | Is there a shortest billable visit, and does a 20-minute task cost the same as a one-hour visit? |
| Time of day | Are early morning, night, weekend and holiday visits priced differently? |
| Travel | Is the helper's transport to the lodging charged, and is there a distance limit? |
| Language | Does the helper speak your language, or is an interpreter a separate charge? |
| Cancellation | What happens to the fee if the visit is cancelled or the person is admitted to hospital? |
| Contract form | Is the service sold per visit, per month, or with a deposit, and what is the shortest term? |
| Supplies | Who buys consumables such as gloves and pads, and how are they billed? |
Medical line
What the notices say
Japan reserves medical acts (ikoui, 医行為) for licensed professionals. Under Article 17 of the Medical Practitioners Act and related laws, MHLW defines a medical act as one that could harm the body unless done with a doctor's medical judgment and skill, and whether an act qualifies is decided case by case.
Because care sites often doubt where the line falls, MHLW has published lists of acts that are, in principle, not medical acts. A 2005 notice lists taking temperature by armpit or ear thermometer, measuring blood pressure with an automatic monitor, attaching a pulse oximeter to a person other than a newborn who does not need inpatient treatment, and dressing minor cuts and burns that need no professional judgment. Its notes add nail cutting when the nail and the skin around it are healthy and no condition such as diabetes needs specialist care, and routine mouth cleaning when there is no severe gum disease. A December 2022 notice adds help with meals, putting in and cleaning dentures, emptying a catheter urine bag, and certain steps around insulin and oxygen. A December 2025 notice adds setting pre-packed doses in a medication calendar and taking a tablet from its blister pack just before the dose.
Help with medicines is allowed only under conditions. A doctor, dentist or nurse must confirm that the person does not need inpatient or institutional treatment, is stable, does not need continuous observation for side effects or dose changes, and does not need special technique, such as when swallowing is a risk. The person or family must be told this help is possible and must ask for it, and the medicine must be prescribed and pre-divided for that person. The 2005 notice names ointment, patches, eye drops, divided oral doses, suppositories and nasal spray. The 2025 notice warns that some medicines, such as blood thinners, may need a professional's judgment. Follow the prescription, the pharmacist's medication instructions and nursing guidance.
Two limits matter on a trip. A listed act can still be a medical act when the person's condition is unstable. And a helper who reads a blood pressure number may not use it to decide whether to give a medicine, and should report a value outside the range set in advance. The notices also say that civil and criminal liability for an accident is judged separately, so they are guidance for care sites, not a safe harbor.
Help by task
The table applies those notices to tasks a visiting family is likely to meet. It is a reading aid. The person's own doctor decides whether a task is safe for that person.
| Task | Helper without a nursing license | Notes |
|---|---|---|
| Meal assistance | Listed as not a medical act, including thickened food | Choking risk is a question for the doctor |
| Dentures | Putting in, taking out and cleaning are listed | 2022 notice |
| Temperature, blood pressure, oxygen saturation | Listed, using an armpit or ear thermometer, an automatic cuff and a pulse oximeter | Pulse oximetry is listed for people other than newborns who do not need inpatient treatment; values outside the preset range go to a doctor or nurse |
| Nail cutting | Listed only when nail and surrounding skin are healthy and no condition such as diabetes needs specialist care | 2005 notice, note 1 |
| Ointment, patches, eye drops, divided oral doses | Help with use is allowed under the three conditions above | Needs prior confirmation by a doctor, dentist or nurse |
| Medication calendar and blister packs | Setting pre-packed doses in a calendar, and taking a tablet from its pack just before the dose, are listed | 2025 notice. Needs the same word from a doctor, dentist or nurse, and a request |
| Insulin | Reminding, handing over an unused syringe, checking the blood sugar range and reading the dial are listed. The injection itself is not | The person, a doctor or a nurse injects. Blood sugar and food intake must not be unstable |
| Oxygen therapy | Setting the preset flow before the mask is on, and tidying afterward, are listed | Starting and stopping the flow is for a doctor, a nurse or the person |
| Catheter urine bag | Emptying the bag and checking volume and color are listed | Cleaning the genital area only when a doctor or nurse has confirmed no specialist care is needed |
| Tube feeding and suction | Preparing and tidying up are partly listed. Emptying a suction canister is listed | Starting or stopping the feed, and suctioning itself, are not on the list. Under a separate law, registered care workers may do suction and related care on a doctor's instruction, so ask the provider |
| Wounds | Minor cuts, scrapes and burns needing no professional judgment | Anything else goes to a nurse |
| Shopping, cooking, laundry, escort | Outside the medical-act question | Reliability and language matter more than a license |
Nursing visits
Visiting nursing covers tasks that are not on those lists. Under the insurance system, a designated visiting nursing office must receive the attending doctor's written instruction before it starts (Article 69 of the standards for designated home services). For a medical institution providing the service, paragraph 4 allows this to be recorded in the clinical records instead.
We know of no rule on whether a doctor abroad can give that instruction to a self-pay case, so expect the office to want it from a clinic in Japan. See seeing a doctor during a long stay for how that visit works. Each office decides whether it will take a self-paying visitor, so ask before you count on it.
For medicines that run low during the stay, see medication supply for a long stay. Quantity limits for bringing medicines are in bringing medication to Japan.
Arranging help
Who can help
Private help comes from a few kinds of source. Each fits a different task.
- A bilingual relative or friend living nearby can cover the tasks marked as not medical acts, and already knows the person's routine.
- A private home-help agency selling uninsured (hoken-gai, 保険外) services can offer housework, shopping, accompanied walks and the listed personal care. Ask who the helpers are and what training they hold.
- A visiting nurse office covers medical tasks, once a doctor's instruction exists.
- A paid companion for outings is a separate role. See travel helpers and paid care companions and companion and sitter services.
- The lodging's own staff are not carers. Ask in advance what they can and cannot do. Monthly apartments for older visitors covers stairs, baths and emergency contacts in the room itself.
Questions to settle
Settle these before the flight, with the person's doctor and the provider, and keep the answers in one document.
If you want a bilingual person to coordinate clinic visits and medication checks or to stay in touch with the family during a stay, Japan Care Concierge, backed by a social welfare corporation, describes this work on its accessible travel support page. We are not a travel agency, insurer or medical institution, and we do not handle visas, insurance or bookings.
- Which tasks does the doctor say need a nurse, and which can a helper do?
- How many hours of help per day and per week does the person need on a bad day?
- Is there a written quote that covers the items in the cost table?
- Who covers if the helper falls ill, and how much notice is given?
- In what language will the helper and the family communicate, and who writes the daily note?
- Who is called first in an emergency, and who tells the family abroad? See an elderly parent who falls sick while visiting.
When needs grow
If the need for daily help rises above what a stay can carry, the options are narrower than at home. Agree in advance the point at which the family shortens the stay or returns home, and who makes that call.
A stay that needs personal care every day and nursing visits is closer to a medical stay than a holiday, and it is worth raising with the doctor before the dates are set. If a hospital visit extends the stay, the immigration side is in the 90-day limit guide. The insurance checklist is in one month in Japan for older travelers, and the wider planning for longer stays is in the long-term stay pillar.
Write the doctor's note, the provider's quote and the agreed turning-back point on a single page, and give a copy to every person on the trip.
Frequently asked questions
Why can an 80-year-old tourist in Japan not use long-term care insurance?
The insurance covers people who have an address in a municipality. A temporary visitor is not on the resident register and does not receive a residence card, and MHLW says the address the insurance requires is the base of a person's life, judged from the facts of living there and the person's intention. A family should treat any care as self-paid. If the stay is longer than three months or on a different status, the municipality's long-term care insurance desk is the one to ask.
How should a family budget for paid help when no insurance applies?
Start from the hours the person needs on a bad day, not on a good one, and ask each provider for a written quote that states the minimum visit length, time-of-day differences, travel charge, language support and cancellation terms. There is no public price list for private visiting care, so compare quotes for the same list of tasks. Build in extra hours for the first week, when routines and the lodging are new.
Can a home helper give my husband his insulin injection in Japan?
MHLW's notices list the steps around an insulin injection that a helper without a nursing license may do, such as reminding at the time the doctor set, handing over an unused syringe, checking that a blood sugar reading is in the doctor's range and reading the dial. These steps assume his blood sugar and food intake are not unstable. The injection itself is not on the list, so it stays with the person, a doctor or a nurse. Ask his doctor to write down who does what before you travel.
What if my mother needs more help after we arrive than we planned for?
Contact her doctor at home and a local clinic first, because the answer may be medical. Then ask the provider whether more hours or a visiting nurse are possible, and whether a visiting nurse office will take a self-paying visitor. If the need is beyond what a stay can carry, the agreed turning-back point decides whether the family shortens the trip. If hospital treatment extends the stay, check the immigration rules for extensions with the Immigration Services Agency.
Does the long-stay visa for retirees open the door to long-term care insurance?
Not automatically. Holders receive a residence card and can register an address, which is what the insurance turns on, but MHLW's Q&As name the medical-treatment status, not this one, and the national health insurance rules exclude the leisure long-stay status. The answer depends on the municipality's reading, so ask its long-term care insurance desk before you assume either way. A certification process under Article 27 would also be needed before any covered service.
How Japan Care Concierge can help
The first consultation is 30 minutes and free, and we normally reply to inquiries within two business days. You leave it with a sequence: which office to contact first, what to prepare, and what your family abroad needs to see.
Primary and official references
We checked 11 primary or official sources below before writing this article. Rules, costs, and local procedures change by municipality and over time. Confirm the linked official source before a final decision. Last source check: 2026-11-02.
- e-Gov: Long-Term Care Insurance Act, Articles 9, 27 and 41 (Japanese)
- e-Gov: Immigration Control and Refugee Recognition Act, Article 19-3 (Japanese)
- e-Gov: Basic Resident Registration Act, Article 30-45 (Japanese)
- e-Gov Law Search: Enforcement Rule of the National Health Insurance Act, Article 1 (Japanese)
- e-Gov: Standards for Designated Home Services, Article 69 (Japanese)
- MHLW: Q&A on foreign residents as insured persons of long-term care insurance, circular of Feb 27, 2026 (Japanese)
- MHLW: Interpretation of Medical Practitioners Act Article 17, part 2, Dec 1, 2022 (Japanese)
- Asahikawa City: copy of MHLW notice 0726005 of July 26, 2005 on medical acts (Japanese)
- Immigration Services Agency: Temporary Visitor (Japanese)
- Shimane Prefecture: copy of MHLW notice 1226-12 of Dec 26, 2025, interpretation of Medical Practitioners Act Article 17, part 3 (Japanese)
- e-Gov: Certified Social Workers and Certified Care Workers Act, Articles 2 and 48-2 (Japanese)
About this article
This page is general orientation, not medical, legal or individual care advice. Japan Care Concierge is run by Shinkokai, Inc. and draws on the care services of Social Welfare Corporation Shinkou Fukushikai, established in 1999 in the same group, which runs elderly care facilities and services in Kanagawa under the Cross Heart name. We take no referral fees from facilities or providers. We do not provide medical treatment or diagnosis; in an emergency, call 119 first. Hands-on care and guarantor support come through our group companies. Long-term care insurance is run by each municipality or union of municipalities, and each sets its own rules and timelines, so confirm your own case with the municipal long-term care insurance desk or your local community support center. The publication and update dates above are actual dates. How we research, source, and correct content is described in our editorial policy.

